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What CRM Software is Best for Small Startup Business

What CRM Software is Best for Small Startup Business

In this article we will be discussing what CRM Software is best for small startup Businesses. There is a lot to consider when shopping for a CRM software, especially when you are a small startup.

 

Introduction to CRM Software

CRM Software is a software application that helps businesses manage their customer relationships. It is typically used to track customer data, sales, and marketing activity. CRM software can be used to track customer interactions, manage customer data, and automate sales and marketing processes.

 

 

The origins of CRM software can be traced back to the early days of customer relationship management (CRM). In the early 1990s, CRM was used to describe the process of managing customer data. The first CRM software application was created in the mid-1990s. It was designed to help businesses manage their customer relationships.

The first people and companies to start using CRM software were sales and marketing professionals. They were looking for a way to track customer data and sales activity. CRM software has evolved over the years to become a powerful tool for managing customer relationships. Today, CRM software is used by businesses of all sizes to manage their customer relationships.

There are both positive and negative aspects to CRM software. The positive aspects include the ability to track and store customer data, to automate customer interactions, and to improve customer relationships. 

The negative aspects include the potential for data breaches and privacy concerns, and the high cost of some CRM software solutions.

 

Managing Customer Relationships in a Startup

A startup is a company or organization in its early stages, typically characterized by high uncertainty and risk. Startups are often founded by entrepreneurs who have a vision for a new product or service and are seeking to bring it to market.

There are a number of challenges that startup founders face when it comes to managing customer relationships.

 

These challenges include: 

1. Startups typically have a small customer base. 

When starting a business, startup founders have to work harder than normal businesses to build their customer base. This means that startups have to pay more attention to customer relationship management that normal businesses

 

2. Startups have a shorter timeline to achieve profitability. 

The timeline for a startup to achieve profitability is shorter than that of a normal business. This means that startups have to focus on generating revenue quickly and efficiently.

 

3. Startups have higher customer acquisition costs. 

The customer acquisition costs for a startup are typically higher than a normal business. This is because startups have to invest more in marketing and sales in order to reach their target market.

 

Managing Customer Relationships in Small Businesses

 

There are a number of ways that startup founders can overcome these challenges by using CRM software.

 

CRM software can help startup founders to: 

1. Build and maintain a customer database - one place to store all your customer information.

2. Manage customer contact information - create a system around managing customer contact information.

3.Track customer interactions and sales - build customer profiles and analytics, track customer value and revenue spend.

4. Automate customer communication - automate the regular tasks, keep your customer engaged.

5. Generate reports on customer activity - track analytics.

 

How to master Business Development in a small startup

When starting a small business, one of the most important things you can do is develop a good relationship with potential customers and partners. This process is known as business development, and it can be one of the most challenging aspects of running a small business.

 

1. Business Runway and Resources 

First, small businesses typically have a shorter runway and less capital available than larger businesses. This means that small startups need to generate a regular flow of new business to maintain momentum and keep the doors open. Skhokho CRM Software for startups is ideal for helping a startup founder get clear visibility on their sales runway. 

 

Sales Funnel Report

 

You can use the Sales Funnel to view the type of projects that are upcoming in your business and what their potential value is, this can help you plan your business resources better. 

 

2. Relationships are Key 

Second, relationships are key to the success of a small business. It is difficult to build a strong customer base and maintain relationships when you are a small startup. Therefore you need tools to help you understand each and every customer that you deal with, their engagements with your business and their value to your business.

 

3. Networking and Leads 

Third, networking and meeting new people is important for small businesses. A small startup can often find better opportunities and supply chains by networking with other businesses.

Once you generate leads - you need a lean management software like Skhokho to help you rec

 

4.Continuous Improvement 

Fourth, small businesses need to constantly improve their processes and products to stay ahead of the competition. This means that business development is important for small businesses to ensure they are able to keep up with the rapidly changing industry.

 

The Five Best CRMs for Small Startup Businesses

 

1. Skhokho CRM 

Skhokho CRM is at the top of our list for the best CRMs for startups because of its many features that make it better than the competition. 

 

Best CRM for Startup Businesses

 

  • First and foremost, Skhokho has a sales funnel resource that can help startup founders have a better visibility on their sales funnels. This can be extremely helpful in ensuring that your sales process is on track and that you are able to track your progress. 
  • In addition, Skhokho meetings and scheduling software can help founder manage their customer relationships better. This can be critical in ensuring that you are able to keep up with your customer base and that you are able to keep them happy. 
  • Finally, Skhokho lead management system was specifically designed for small businesses and is lightweight and easy to use. This means that even startup founders with limited IT experience can use Skhokho to manage their leads.

 

2. Salesforce CRM 

Salesforce CRM is another great CRM that is built for established and large businesses.  The pricing and many complex features of the CRM might not make it ideal for startups, but it is still one of the oldest and most trusted CRM software products in the market.

  • Salesforce’s ability to track leads and sales processes. This can help you keep track of your progress and ensure that you are able to close more sales. 
  • Salesforce’s ability to track your customer relationships and contact details. This can help you keep track of who you are speaking to and how they are responding to your marketing efforts. 
  • Salesforce’s integration with other software platforms, such as Google Sheets and MailChimp, which can make it easier to manage your data.

 

3. Oracle CRM 

Oracle CRM is another great CRM. Some if its features include:

  • Oracle’s ability to track your sales processes and performance. This can help you optimize your sales strategies and ensure that you are making the most of your time and resources. 
  • Oracle’s integration with other software platforms, such as Gmail and Twitter, which can make it easier to manage your data. 
  • Oracle’s ability to track your customer relationships and contact details. This can help you keep track of who you are speaking to and how they are responding to your marketing efforts.

 

4. Salesforce CRM for Sales and Marketing Professionals 

Salesforce CRM for Sales and Marketing Professionals is a great CRM. Some of the features include: 

  • Salesforce’s ability to track leads and sales processes. This can help you keep track of your progress and ensure that you are able to close more sales. 
  • Salesforce’s ability to track your customer relationships and contact details. This can help you keep track of who you are speaking to and how they are responding to your marketing efforts. 
  • Salesforce’s integration with other software platforms, such as MailChimp and Google Sheets. This can make it easier to manage your data.

 

5. Plum CRM 

Plum CRM features include: 

  • Plum’s ability to track your sales processes and performance. This can help you optimize your sales strategies and ensure that you are making the most of your time and resources. 
  • Plum’s integration with other software platforms, such as Twitter and Facebook, which can make it easier to manage your marketing efforts. 
  • Plum’s ability to track your customer relationships and contact details. This can help you keep track of who you are speaking to and how they are responding to your marketing efforts.

 

Each of the CRMs on our list has some great features that make them better than the competition. Skhokho CRM is the best CRM for startups because of its sales funnel resource, easy to use lead management system, and ability to track your customer relationships.

 

The cost of the top 5 CRM software for Small Startup Businesses

 

Cost Best CRM Software Small Startups

 

1. Skhokho CRM for Small Startup Business 

Skhokho CRM pricing starts at $20 per month subscription for up to 3 employees. It is arguably the most affordable CRM because of all the additional features that you get with the product, that other CRMs on our list do not provide. 

Skhokho comes with the following applications: 

(a) HRMS for Human Resources, 

(b) OKR software for goal setting, 

(c) Project milestone and task management, 

(d) Accounting software for small businesses and 

(e) business admin apps for meetings, calendar and notes. 

 

It is an all-in-one bundle of software products that cover almost every aspect of business administration and for the price they charge, gets out vote for the most affordable CRM software on our list.

 

2. Salesforce CRM 

The pricing for Salesforce CRM starts at $25 per month per user. This is a CRM that is designed for sales and marketing professionals. It is a bit more expensive than Skhokho CRM, the pricing for the CRM will get you: 

(a) Lead and contact management, 

(b) Opportunity management, 

(c) Sales forecasting, 

(d) Sales pipeline management, 

(e) Marketing automation, 

(f) Social media monitoring and 

(g) Email integration.

 

Salesforce Integration

 

All these features are within the CRM functionality and do not include other business management functionality like Project Management and Accounting.

 

3. Oracle CRM 

Oracle CRM pricing starts at $30 per month per user. Oracle CRM is a bit more expensive than Salesforce CRM, but it is a very comprehensive CRM that covers all aspects of customer relationship management. 

Oracle CRM comes with the following features: 

(a) Lead and contact management, 

(b) Opportunity management, 

(c) Quota and territory management, 

(d) Sales pipeline management, 

(e) Marketing automation, 

(f) Service and support, 

(g) Social media monitoring, 

(h) Partner relationship management and 

(i) Customizable dashboards.

 

4. Salesforce CRM for Sales and Marketing Professionals 

The pricing for Salesforce CRM for Sales and Marketing Professionals starts at $50 per month per user. This CRM is designed for sales and marketing professionals and it is the most expensive CRM on our list. 

Salesforce CRM for Sales and Marketing Professionals comes with the following features: 

(a) Lead and contact management, 

(b) Opportunity management, 

(c) Sales forecasting, 

(d) Sales pipeline management, 

(e) Marketing automation, 

(f) Social media monitoring, 

(g) Email integration, 

(h) Customizable dashboards and 

(i) Advanced analytics.

 

5. Plum CRM 

Plum CRM pricing starts at $12 per month per user. 

It is a very basic CRM that comes with the following features: 

(a) Lead and contact management, 

(b) Opportunity management, 

(c) Sales pipeline management, 

(d) Marketing automation and 

(e) Email integration.

 

Tips for using Skhokho CRM software for your Startup Business

Skhokho CRM software is a great option for startups and small businesses. Here are some tips on how to use Skhokho CRM software to manage your client relationships more effectively:

 

1. Keep client data and information safely stored in the cloud 

 

Skhokho Cloud CRM Storage Cloud Software SaaS

 

Skhokho CRM software stores all your client data and information in the cloud, so you can access it from anywhere. This is convenient if you need to check on something while you’re out of the office, or if you need to share client information with someone on your team. It’s also a good way to keep your data backed up in case of a computer crash.

 

2. Collaborate better with your sales team on sales activities 

Skhokho CRM software makes it easy to collaborate with your sales team on sales activities. You can assign tasks to team members, set deadlines, and track progress. This is a great way to make sure that everyone is on the same page and that tasks are getting done in a timely manner.

 

3. Capture and record sales leads 

Skhokho CRM software includes a lead capture feature that allows you to quickly and easily record sales leads. This is a valuable tool for keeping track of potential customers and making sure that you follow up with them in a timely manner.

 

4. Monitor sales pipelines 

Skhokho CRM software includes a sales pipeline feature that allows you to see the status of your sales at a glance. This is a valuable tool for tracking your progress and making sure that deals are moving through the pipeline in a timely manner.

 

5. Send marketing emails to your sales contacts 

Skhokho CRM software includes a built-in email marketing feature that allows you to easily send marketing emails to your sales contacts. This is a great way to stay in touch with your customers and keep them up-to-date on your latest products and services.

 

Get started with Skhokho CRM Today

Sign up for your free trial here: https://skhokho.io/authentication/register 

Read up more on how to use Skhokho CRM in our documentation here: https://skhokho.io/documentation/sales/ 

Skhokho Business Management Software
Bertha Kgokong
Published on June 1, 2022

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