Skip to main content

Start your email marketing campaign - build customer relationships

Start your email marketing campaign - build customer relationships

In this article we will be discussing how you can start with your email marketing campaign immediately, to build customer relationships at no cost. Skhokho CRM comes with an email marketing feature to help you and your business get started on the right foot.

Email marketing is one of the most important aspects of a business, as it allows you to build a relationship with your customers. It is a process of sending out email content to your customers on a regular basis, in order to keep them updated on your latest products and services.

 

Start your email marketing campaign

 

In order to start your email marketing campaign, you will need to have a list of email addresses to send your content to. You can either purchase a list of email addresses, or you can generate your own list by collecting email addresses from your website visitors.

Once you have a list of email addresses, you will need to create email content that is relevant to your customers. This can be in the form of a newsletter, special offers, or even just a simple update on what is new with your business.

Once you have created your email content, you will need to send it out to your list of email addresses. You can do this manually, or you can use an email marketing service such as MailChimp or Constant Contact.

Email marketing is a great way to build customer relationships, as it allows you to stay in touch with your customers on a regular basis. It is important to make sure that your email content is relevant and interesting, as this will keep your customers engaged with your business. If you are not sure where to start with your email marketing campaign, Skhokho CRM can help you get started immediately.

 

How does email marketing work?

Email marketing is a form of direct marketing that uses electronic mail as a means of communicating commercial or fundraising messages to an audience. 

How does email marketing work

In its broadest sense, every email sent to a potential or current customer could be considered email marketing. However, the term is usually used to refer to:

Sending emails with the primary purpose of enhancing the relationship of a merchant with its current or previous customers, and encouraging customer loyalty and repeat business.

Sending emails with the primary purpose of acquiring new customers or convincing current customers to purchase something immediately.

 

Building relationships through email

Email marketing is one of the most effective ways to reach your customers. By sending targeted emails to customers, you can build relationships while also promoting your products or services. Email marketing can be used to:

 

Build relationships with clients
  • Build relationships with potential and current customers
  • Promote your products or services
  • Generate leads
  • Increase sales

 

Email marketing is a versatile and powerful tool that every business should use. With the right email marketing strategy, you can achieve your business goals and grow your customer base.

 

Some of the success stories of email marketing include:

1. Amazon - Amazon was one of the first companies to use email marketing. They use email to promote their products and services to their customers. Amazon's email marketing campaigns are highly targeted and effective.

2. eBay - eBay is another company that uses email marketing to promote their products and services. eBay's email marketing campaigns are also highly targeted and effective.

3. Groupon - Groupon is a daily deals website that uses email marketing to promote deals to their customers. Groupon's email marketing campaigns are highly targeted and effective.

 

Email marketing is a powerful tool that can have a significant impact on your business. If you're not using email marketing, you're missing out on a great opportunity to grow your business.

 

Email Marketing Glossary

Whether you're just getting started with email marketing or you've been doing it for a while, you might come across some unfamiliar terms. To help you out, we've put together this email marketing glossary with definitions for some of the most important terms.

 

Start email marketing

Subscriber: anyone who has signed up to receive emails from you.

Opt-in: an offer or incentive that people can sign up for by providing their email address.

Welcome email: an email sent to new subscribers when they sign up for your email list.

Confirmation email: an email sent to new subscribers to confirm their signup.

List-unsubscribe header: an email header that allows subscribers to unsubscribe from your email list with one click.

 

What is relationship marketing and relationship building?

Relationship marketing is a type of marketing that focuses on creating and maintaining long-term relationships with customers. Unlike conventional marketing, which is focused only on selling products and services, relationship marketing is about developing strong, lasting relationships with customers that will keep them coming back.

Here are some of our best tips for developing a strong relationship marketing strategy:

 

Get to know your customers - expand your marketing efforts

This is probably one of the most important things that any business can do, yet so many fail to do it. If you want to develop a strong relationship with your customers, you need to take the time to get to know them. This means learning about their needs, their wants, and their pain points. Only then can you begin to develop a relationship with them.

 

Build trust

If you want your customers to trust you, you need to be honest, transparent, and reliable. This means being upfront about your prices, being honest about your products and services, and being reliable in your delivery. Customers need to feel like they can trust you, and that you’re not going to take advantage of them.

 

Relationship Marketing

 

Be responsive

Customers expect businesses to be responsive to their needs, and if you’re not, they’ll quickly take their business elsewhere. Whether it’s responding to customer service inquiries or addressing problems with your product or service, you need to be quick to respond.

 

Show appreciation

Customers like to feel appreciated, and one of the best ways to show appreciation is through loyalty programs. Whether it’s discounts, freebies, or exclusive access to new products, customers will appreciate being rewarded for their loyalty.

 

Focus on quality and provide value

Quality is important to customers, and if you want to develop a strong relationship with them, you need to focus on delivering quality products and services. This means making sure your products are up to par and that your services are delivered as promised.

 

Some Tips on Growing your email list - Strengthen Customer Relationships

When you build a mailing list, the standard and conventional method is to place an opt-out form on your website and hope people will join. Unfortunately, this method is generally not very effective. To increase your email subscribers, you need to get people interested. One way to do this is by using lead magnets.

What is a lead magnet? A lead magnet (sometimes referred to as an opt-in or bribe) is an incredible thing you give for free as part of an exchange for someone's email address. Lead magnets can be very low cost and can be easily manufactured using any digital material you have to create yourself.

Grow your mailing list

For example, let's say you run a website about gardening. You could offer a free ebook on gardening tips as a lead magnet. In exchange for the ebook, you would ask for the visitor's email address. Once you have their email address, you can then start sending them weekly newsletters with gardening tips, product recommendations, etc.

If you're looking for ways to grow your email list, lead magnets are a great option. So take some time to brainstorm what kind of lead magnet you could offer that would be of value to your target audience.

 

Get to know your subscribers

It's important to get to know your subscribers if you want to build a strong relationship with them. According to SproutSocial, 68% of people want brands to be more connected with them. So how can you get to know your subscribers better?

 

Here are a few techniques to try:

1. Ask them questions.

2. Find out what they're interested in.

3. Get to know their pain points.

4. Offer them personalized content.

5. Connect with them on social media.

 

By taking the time to get to know your subscribers, you'll be able to give them the content they're looking for and establish a strong relationship with them.

 

Start your email campaigns with Skhokho CRM

Now that you have a full understanding of email marketing and email marketing campaigns, it is time to start your first email marketing campaign with Skhokho CRM. With Skhokho CRM you can easily manage your email contacts and create targeted email lists. You can also create beautiful email templates using our email template builder.

Skhokho allows you to segment your contact lists in to different groups and manage them separately.

 

1. Start by building your email list

As described above, one of the best way to build an email list is by using lead magnets. A lead magnet is a piece of content that you offer for free in exchange for the email address of your visitors.

Skhokho Mailing List

 

2. Create a beautiful email template

Once you have built your email list, it is time to create a beautiful email template. Skhokho CRM comes with a powerful email editor that allows you to easily create beautiful email templates.

 

3. Start sending your emails

Now that you have created your email template, it is time to start sending your emails. Skhokho CRM makes it easy to send your emails to your entire list or to specific segments of your list.

 

4. Track your open rate and click-through rate

Once you start sending your emails, it is important to track your open rate and click-through rate. Skhokho CRM provides detailed reports that show you how your emails are performing.

Email marketing is a powerful tool that can help you grow your business. With Skhokho CRM, it is easy to get started and to get the most out of your email marketing campaigns.

None

Skhokho Business Management Software
Bertha Kgokong
Published on Sept. 29, 2022

To get the latest blogs and news emailed directly to your inbox and to stay in touch with our online community and be the first to find out when we have new features and launches:

Subscribe to our Newsletter

You may also like.

Accounting for Small Businesses: Accounting practices that SMEs should abandon
Accounting for Small Businesses: Accounting practices that SMEs should abandon

Accounting is an integral part of any business that wants to make informed decisions. In this article we discuss Accounting for Small Businesses: Accounting practices that SMEs should abandon.

Process management vs project management
Process management vs project management

There are a lot of differences between process management and project management. In this article we will be discussing process management versus project management.

How organizations can track employee time off accurately
How organizations can track employee time off accurately

Tracking employees time off work accurately is a very important task for all organizations. in this article we discuss How organizations can track employee time off accurately.